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Business Analyst | Microsoft Dynamics 365

Join a leading technology company as a Business Analyst specialized in Microsoft Dynamics 365 Customer Service. You'll be the bridge between the client's business stakeholders and the technical team, making sure business needs become effective Dynamics solutions.

12-month project

What you'll do

Lead workshops and interviews with client stakeholders to gather, analyze and document business requirements
Translate business needs into user stories, process flows and functional specifications for the development team
Propose out-of-the-box Dynamics 365 Customer Service solutions to minimize custom development
Map current (As-Is) and future (To-Be) business processes
Define acceptance criteria, create test cases and lead User Acceptance Testing (UAT)
Keep constant communication with the client, managing expectations and sharing project updates

Ofertas de empleo: Trabajos de Business Analyst

Business Analyst